You've taken a meaningful step. Getting here — making the decision, working with your provider, getting approved — takes real effort, and we don't take that lightly.
Onsera exists to support you through the full journey. Your medication and clinical care are always present and available. And when you're ready, lifestyle support — lessons, coaching, and nutrition guidance — is here too.
There is no right way to do this. Some members dive in right away. Others take it one step at a time. Both are completely fine. This program shapes around your life, not the other way around.
Onsera is built around a simple idea: that the goal of this journey is not just weight loss — it is healthspan. Healthspan is the years of life lived with full energy, strength, and vitality. Everything in this program, from your medication to the support available to you, is designed with that longer view in mind.
What follows is everything you need to know to get started — your medication, your care team, and what's available to you. Take it at whatever pace feels right.
There are two things this program asks of you: weigh in at minimum once a month, and complete your monthly check-in questionnaire.
Everything else you are about to read — the care team, the lessons, the coaching, the nutrition support — is here because members find it valuable. Not because it is required. You can engage with as much or as little as feels right, and that can change at any point in your journey.
Once your GLP-1 prescription has been approved and sent to the pharmacy by your provider. Here is what happens from here.
Depending on your plan, you will either pick up your medication at a pharmacy or it will be shipped to the address on file. You can check in the Onsera app to see which applies to you.
If shipped, expect delivery within 2-5 days. When your medication arrives, review all materials before disposing of any packaging. You’ll receive shipping notifications in the Engage app.
Auto-injecting pens and KwikPens typically arrive in a styrofoam container with a cold pack and should be refrigerated as soon as possible. Pills may arrive in a small box inside an envelope.
After your prescription is confirmed, your provider may prescribe medications you will pick up from your local pharmacy. Please follow your local pharmacy's instructions for pick-up and availability.
💡 Please keep in mind that some plans require us to use certain pharmacies, and we can't control or confirm medication inventory or availability.
PATIENTS WHO ARE NOT DIABETIC
PATIENTS WITH TYPE 2 DIABETES
ADDITIONAL RESOURCES
PATIENTS WHO ARE NOT DIABETIC
Zepbound® Pen
Zepbound® Single-dose Vial
Zepbound® KwikPen
Foundayo® (Orforglipron)
This section is here for the moments when you need a specific answer. From understanding your lab values to knowing what to do if you miss a dose, these resources are designed to give you clear, reliable guidance exactly when you need it.
As part of your Onsera program, you'll receive a Welcome Kit with a few simple tools to help you track your progress at home:
You don't need a device to check your resting heart rate — just a watch or timer and one hand.
💡A normal resting heart rate for most adults falls between 60–100 bpm. If yours is consistently outside that range, or you notice a sudden change, message your care team through the app.
Read a more extensive article about measuring your resting heart rate here.
Most people using GLP-1 and GLP/GIP medications see meaningful weight changes over 3–6 months. In clinical studies, many people lost 10–20% body weight over one year or more, though results are different for everyone. It depends on the medicine, the dose, and healthy habits like eating well and moving your body.
Weight loss is not always on a straight path. Many things can affect your progress, including your starting weight, sleep, stress levels, eating habits, physical activity, and how your body works (metabolic health). Our goal is to help you lose weight in a safe, sustainable and healthy way - not just lose weight as fast as possible
It is normal for your body to need time to get used to the medicine. In the first few weeks, you might feel sick to your stomach, have trouble going to the bathroom, or feel very tired. These feelings are usually mild and go away on their own.
A few things that help:
If something feels severe or you are unsure — reach out. We would rather hear from you. Message us anytime through the app.
To keep your care on track, we ask two things:
That is it. Everything else is available to you — none of it is required.
Lifestyle resources are coming soon. These lessons — covering Nutrition, Movement, Sleep, and Emotional Health — will be available to you as we expand the program.
NUTRITION
MOVEMENT
💡 The full content library — Nutrition, Movement, Sleep, Emotional Health, and GLP-1 Support — will be available soon anytime you are ready to explore more.
There is no single right way to be in this program. Right now, your medication and clinical care are the core of what Onsera provides. Lifestyle support — lessons, coaching, nutrition guidance, and more — is coming soon and will be available to you as we expand the program.
What's available to you today
Your medication, your clinical team, and your check-ins are the foundation of your care. You also have access to lifestyle support on your terms.
As we enhance our program, the following will be available to you:
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The content library
lessons across Nutrition, Movement, Sleep, Emotional Health, and GLP-1 Support. Readable in three to five minutes, available anytime.
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Your AI companion
available 24/7, no scheduling needed. A good first stop whenever you are not sure where to start.
Human coaching
when you want a consistent human relationship. Schedule with the coaching team in the app whenever you are ready.
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Registered dietitian
when you want to go deeper on nutrition. Schedule with the dietitian team in the app whenever you are ready.
Wherever you start, everything here is built to support you for the long journey — not just the first few weeks.
Better adherence. Lower cost. Measurable outcomes.
