Terms & conditions

SECTION 11 (DISPUTE RESOLUTION, BINDING ARBITRATION AND CLASS ACTION WAIVER) OF THE AGREEMENT CONTAINS PROVISIONS GOVERNING HOW DISPUTES THAT YOU AND ONSERA HEALTH HAVE AGAINST EACH OTHER ARE RESOLVED. BY AGREEING TO THIS AGREEMENT, YOU AND ONSERA HEALTH AGREE TO RESOLVE MOST DISPUTES SOLELY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ARBITRATION, CLASS ACTION, ANY OTHER KIND OF REPRESENTATIVE
PROCEEDING, OR BY JURY TRIAL. IF YOU DO NOT WISH TO ARBITRATE DISPUTES WITH ONSERA HEALTH, YOU MAY OPT OUT OF ARBITRATION BY FOLLOWING THE INSTRUCTIONS PROVIDED IN SECTION 11(f).
‍

‍Welcome to Onsera Health! This document together with our Privacy Policy set forth the terms and
conditions governing the Onsera Health Service (the “Service” or “Services”). The Service is provided through a variety of different channels, including online at Onserahealth.com (the “Website”), via one or more mobile applications (the “Application”), or through telehealth delivery. The Service is owned by Onsera Health, Inc. and its subsidiaries or affiliates (collectively, “We”, “Us”, “Our” or “Onsera Health”). Onsera Health contracts with Onsera Medical Group, P.A. (the “Medical Group”), an independent entity with physicians, nurse practitioners, dieticians, and other providers who provide clinical services. Onsera Health is not a health care entity and does not provide clinical services, but is a management service organization that performs marketing, business, and administrative services including data security and privacy management under various state and federal laws on behalf of licensed health care providers. This reference does not, and is not intended to, imply that any licensed health care provider is an employee of Onsera Health or that Onsera Health provides or intends to provide clinical or healthcare services in any form.

Please read these terms and conditions carefully before using the Service. If you are accepting these terms and conditions as a parent or legal guardian of an incapacitated an a minor or incapacitated adult, you agree to these terms and conditions on behalf of that person, and all references to “you” refer to that person. Onsera Health may, at any time and from time to time, amend this Agreement. Any changes to this Agreement will be effective immediately upon posting of the changed terms and conditions on the Service or Our Website. You agree to periodically review these terms and conditions, and your continued use of the Service following any such change constitutes your agreement to follow and be bound by this Agreement as amended.

By accessing or using the Service, you agree to be bound by these terms and conditions (this
“Agreement”) and any and all applicable laws and regulations.

This Agreement applies only to your use of the Service. Other policies, including Our Privacy Policy and Notice of Privacy Practices, are available on our website: onserahealth.com
‍

Onsera Health is designed to provide access to routine and necessary services for weight loss with pharmacotherapy and access to a mobile application (“Service(s)”). Onsera Health does not provide clinical services, is independent from healthcare providers who will be providing any services to you through the Service and is not responsible for such healthcare providers’ acts, omissions, or for any content of the communications made by them. Onsera Health does not engage in the practice of medicine or provide any other healthcare or clinical services. Rather, Onsera Health contracts for the provision of clinical services on behalf of the Medical Group. The Services provided by the Onsera Medical Group are not meant to be complete substitutes for all primary or specialized care. You should continue to follow the recommendations of your primary and specialized care physicians. Consult your physician or other medical professionals if an emergency occurs that requires immediate, in-person care.

When you obtain Services, you will have access to a medical consultation, which may be synchronous or asynchronous, with an Affiliated Provider. Services may include laboratory testing, access to prescription medication where clinically appropriate, body scales and blood pressure cuffs, and clinical evaluation services including a dedicated care support team. The Service may also include artificial intelligence (“AI”) features, such as AI tools that clinicians and other members of your care team may use to enable your care.

ONSERA HEALTH, INC. IS NOT RESPONSIBLE OR LIABLE FOR ANY MEDICAL ADVICE, COURSE OF TREATMENT, DIAGNOSIS OR ANY OTHER INFORMATION, SERVICES OR PRODUCTS THAT YOU MAY OBTAIN THROUGH THE SERVICE.

In order to participate in Onsera Health Services, you must be evaluated by a Provider and, in the professional judgment of such Provider, meet the clinical criteria for participation. To be evaluated for participation, you must complete an initial medical assessment to be reviewed by a doctor or nurse practitioner, and, if ordered by your Provider, complete a diagnostic blood test. If, following a review of the medical assessment and appropriate laboratory tests, your Provider determines that you are a good candidate for treatment through Onsera Health Services, he or she may initiate such treatment by writing you a prescription. By enrolling in Onsera Health Services, you agree to take all necessary actions requested to support your evaluation and/or treatment, including scheduling and completing your initial medical assessment, completing requested laboratory tests, and scheduling and/or attending your consultation with your Provider. You further acknowledge that such actions are requirements for participation in Onsera Health Services.

You are expected to demonstrate respectful behavior toward Onsera Health Providers and members at all times, and you agree not to transmit any harassing, indecent, obscene, fraudulent, or unlawful material through the Onsera Health mobile app or website or any other method of communication.

The Onsera Health mobile application (the “App”) allows you to message with your provider, view and pay for your prescription, keep you on track with your clinical journey, attend telehealth visits, and complete progress check-ins.

You must provide accurate and complete information any time you initially register or continue to use the App. It is your responsibility to provide Us with true, accurate, and complete email address, contact, and other information related to your account, and to maintain and promptly update any changes in this information. Creating more than one account is expressly prohibited. You are responsible for maintaining the confidentiality and security of your password and account credentials, and you are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Onsera Health of any unauthorized use of your password or account, and (b) ensure that you properly exit from your account at the end of each session. Onsera Health shall not be liable for any loss or damage arising from your failure to comply with any of these terms and conditions.

The following actions are expressly prohibited in relation to your username and password used to obtain the Service:
‍‍

If you have forgotten your username or password, the App may use an email address previously provided by you to send your username or temporary password. You understand that any other individuals using the same email address will be able to gain access to your App account information.Your use of the App must comply with all applicable laws, regulations, and ordinances, including any laws regarding the export of data or software. You may not interfere with or disrupt the proper operation of the App. You must be at least 18 years old to register and use the App. You acknowledge that you are not misrepresenting any information during your enrollment or use of the App, including your identity or information or health care providers.
‍‍

With the exception of the Health Sensors, you are responsible for obtaining, installing, maintaining and operating all software, hardware or other equipment (collectively, “Systems”) necessary for you to access and use the Service. This responsibility includes, without limitation, your utilizing up to date web-browsers and strong encryption, antivirus, anti-spyware, and internet security software. You are additionally responsible for obtaining internet services via the internet service provider of your choice, for any and all fees imposed by such internet service provider and any associated communications service provider charges. You acknowledge that there are certain security, corruption, transmission error, and access availability risks associated with using open networks such as the internet, and by using the Service you expressly assume such risks. You acknowledge that you are responsible for the data security of the Systems used to access the Service, and for the transmission and receipt of information using such Systems. You acknowledge that you have requested access to the Service for your convenience, have made your own independent assessment of the adequacy of your internet and Systems, and that you are satisfied with that assessment. You are responsible for any use of the Systems not necessary for the Services and any risks associated with or arising from such personal use. We are not responsible for any errors or problems that arise from the malfunction or failure of the internet or your Systems. Recording any interactions with physicians, other healthcare providers, or health coaches pursuant to use of the Service is prohibited.

The Service, including without limitation the text, graphics, images, photographs, videos, illustrations, and other content contained therein is owned by Onsera Health or its licensors and is protected under both United States and foreign laws. We grant to you, for your personal purposes as an individual consumer only, a nonexclusive, non-transferrable, non-sublicensable, limited, and revocable right to access and use the Service during the term of this Agreement, so long as you comply with the terms of this Agreement. You agree not to use the Service for any other purpose, including commercial purposes, such as reverse engineering, product data collection and analytics, or co-branding, framing, linking, or reselling any portion of the Service without Our prior written consent or for the benefit of any third party unless otherwise expressly permitted herein. Any other use of the Service other than as expressly authorized herein is strictly prohibited and will automatically and immediately terminate any and all licenses granted to you under these terms.

Any unauthorized use of the words or images from the Service and App may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes. The Service includes material that is derived in whole or in part from materials that are copyrighted, including the content, format and layout of the Service. The copyrights are owned by Onsera Health, or for licensed content, the content providers.

None of the names, trademarks, service marks and logos of Onsera Health appearing on the Service may be used in any advertising or publicity, or otherwise to indicate Onsera Health’s sponsorship of or affiliation with any product or service without express written permission of Onsera Health. Nothing contained within the Service should be construed as granting, by implication, estoppel, waiver, or otherwise, any license or right of use to any trademark displayed on or through the Service without the written permission of Onsera Health or the third-party owner of the trademark, if any. The Service may contain other proprietary notices and copyright information, the terms of which must be observed and followed by you.

You will receive Health Sensors (i.e. body scale and blood pressure cuff) from a third-party vendor. You understand and agree that any such hardware and its related intellectual property is and will remain the property of the applicable vendors. You understand and agree that receiving Health Sensors or other hardware as part of the Onsera Health program, if applicable, may have tax implications. You should consult with an appropriate tax professional to determine if you have any personal tax obligations receiving this under the Service, as applicable.

You also understand and agree that any and all comments, suggestions, ideas or feedback (collectively, “Feedback”) you provide Us about the Service or any Onsera Health products or offerings, including how to improve them, is or becomes the exclusive property of Onsera Health, including any associated rights to such Feedback, and Onsera Health may freely use, copy, make, sell, reproduce or modify Feedback in any manner without consent, obligation or compensation to you.

You are responsible for any fees for medication owed to Us that are not paid by your employer, insurer, or health plan. We may process payments with the assistance of a licensed third-party administrator.

UNLESS OTHERWISE INDICATED, ALL SALES ARE FINAL AND NON-REFUNDABLE.

You agree that any prescription medications that you are prescribed through the App will be used by you for your personal, non-commercial use. You agree that you will not re-sell, re-distribute, or export any prescription medications that you are prescribed through the App. If Onsera Health discovers that you are paying for your prescription medication with the intent to resell such prescription medications, we will immediately cancel your order, suspend or terminate your account and, at our option, pursue any and all available legal remedies under applicable law. To the extent that your conduct may be fraudulent, such as attempting to purchase or purchasing prescription medications through the use of fake or stolen credit/debit cards or payment instruments or filing fraudulent chargebacks, Onsera Health will report you to federal, state and/or local enforcement authorities and take any additional legal action deemed appropriate by Onsera Health.

We respond to notices of alleged copyright infringement under the United States Digital Millennium Copyright Act with respect to any items or content on our Website or in our Application. If you believe that your intellectual property rights, including copyright, trademark, or certain other intellectual property rights of third parties, have been infringed, please notify Our legal team at legal@onserahealth.com and We will promptly investigate.

By using the Service, you agree and represent to Onsera Health that you have the power and legal authority to accept and agree to these terms and conditions on behalf of yourself or as a legal guardian of someone else, and that you own all of the legal rights to the information you provide and grant the rights and licenses granted herein; and all information that you provide to Onsera Health or its employees and/or affiliates is accurate, complete, and true when provided.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. ONSERA HEALTH AND ITS SUPPLIERS DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES WITH REGARD TO THE INFORMATION, SERVICES AND MATERIALS CONTAINED ON THE SERVICE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR NON-INFRINGEMENT. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. ACCESS TO THE SERVICE MAY BE INTERRUPTED AND INFORMATION, SERVICES AND MATERIALS MAY NOT BE ERROR-FREE. NONE OF ONSERA HEALTH, ITS SUPPLIERS OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICE OR THE INFORMATION, SERVICES, AND MATERIALS CONTAINED THEREIN ASSUMES ANY LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION, SERVICES, AND MATERIALS PROVIDED ON THE SERVICE; THEY ALSO SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF, OR INABILITY TO USE THE SERVICE FOR ANY REASON. YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THIS AGREEMENT AND THE SERVICE WOULD NOT BE PROVIDED TO YOU ABSENT SUCH LIMITATIONS. PLEASE NOTE THAT SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

You agree to indemnify, defend, and hold harmless Onsera Health and its suppliers, subcontractors, and their respective affiliates, employees, officers, directors, agents, servants, and representatives of each from any third-party liability, loss, claim, suit, damage, and expense (including reasonable attorneys' fees and expenses) related to (i) your violation of this Agreement; (ii) your misuse of the Service, including any features, functionality, tools, content or promotions available through the Service; (iii) your posting of material to the Service; (iv) your misrepresentation, gross negligence or willful misconduct; (v) if applicable, any fraudulent use of your payment method; and (vi) your breach of federal, state, local, or other applicable laws or regulations.

PLEASE READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES YOU AND ONSERA HEALTH TO ARBITRATE CERTAIN DISPUTES AND LIMITS THE MANNER IN WHICH YOU AND ONSERA HEALTH CAN SEEK RELIEF FROM EACH OTHER. ARBITRATION PRECLUDES YOU AND ONSERA HEALTH FROM SUING IN COURT OR HAVING A JURY TRIAL. YOU AND ONSERA HEALTH AGREE THAT ARBITRATION WILL BE SOLELY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ARBITRATION, CLASS ACTION, OR ANY OTHER KIND OF REPRESENTATIVE PROCEEDING. ONSERA HEALTH AND YOU EACH WAIVE THE RIGHT TO TRIAL BY A JURY.

FOLLOW THE INSTRUCTIONS BELOW, IN SECTION 11(f), IF YOU WISH TO OPT OUT OF THE REQUIREMENT OF ARBITRATION ON AN INDIVIDUAL BASIS.

(a) Binding Arbitration

You and Onsera Health agree that any dispute, claim, or controversy arising out of or relating to this Agreement, the Services, the relationship between you and Onsera Health, or the breach, termination, enforcement, interpretation, or validity of this Agreement or this arbitration provision (collectively, "Disputes") will be resolved exclusively through final and binding individual arbitration in accordance with this Section, except as set forth below in "Exceptions to Arbitration." The arbitration will be administered by the American Arbitration Association ("AAA") according to the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (“FAA”), and under the AAA’s Consumer Arbitration Rules as modified by this Agreement (“Rules”). The arbitration will be conducted by a single arbitrator.

The arbitrator (not a judge or jury) will resolve all Disputes in arbitration. Unless you and Onsera Health agree otherwise in writing, any decision or award will include a written statement stating the decision of each Dispute and the basis for the award, including without limitation the arbitrator’s essential factual and legal findings and conclusions.

Unless you and Onsera Health agree otherwise, any in-person arbitration hearings the arbitrator decides are necessary will take place in the county or parish where you reside. For Disputes in which the Claimant seeks less than USD $10,000, the arbitrator will decide the matter based solely on written submissions, unless the arbitrator determines a hearing is necessary. For Disputes in which the Claimant seeks USD $10,000 or more, or smaller matters in which the arbitrator determines a hearing is necessary, hearings will be conducted by video or telephone, unless the arbitrator determines an in-person hearing to be necessary. The site of any such in-person hearing will be determined by the applicable Rules.

Each party will pay all AAA filing, administration, arbitrator, and other fees for any arbitration initiated in accordance with the Rules. Notwithstanding, if the arbitrator determines a Dispute (i) to be frivolous or not warranted by existing law or (ii) to be brought for an improper purpose, the party who filed the Dispute in arbitration will be responsible for reimbursing the defending party for all costs, including without limitation any attorney fees, related to the Dispute. Each party is otherwise responsible for your own attorneys' fees unless applicable law provides otherwise.

As limited by the FAA, this Agreement, the Rules, and to the fullest extent allowed by applicable law, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any Dispute and to grant any remedy that would otherwise be available in court, including without limitation the power to determine the question of arbitrability; and the arbitrator may only award legal or equitable remedies that are individual to you or to Onsera Health to satisfy a Dispute, and as supported by credible relevant evidence.

To the extent that you prevail on a Dispute and seek public injunctive relief (that is, injunctive relief whose primary purpose and effect is to prohibit and enjoin conduct harmful to the general public), the entitlement to and extent of such relief must be litigated in a civil court of competent jurisdiction and not in arbitration. The parties agree that litigation of any issues of public injunctive relief will be stayed pending the outcome of the merits of any individual Disputes in arbitration.

If the AAA is not available to arbitrate, the parties will select an alternative arbitration provider, and such other provider will administer arbitration in accordance with this Section 11.

‍
(b) Informal Dispute Resolution Before Arbitration

If one party has a Dispute against the other, the parties agree that before initiating arbitration, they will first attempt to resolve the Dispute informally. You and Onsera Health will make a good-faith effort to resolve any Dispute for 60 days (“Informal Resolution Period”), from the day either party receives a written notice of a dispute from the other party with a written description of the Dispute, the requested relief, the Claimant’s contact information, all factual information sufficient to evaluate the Claim (including, as applicable, details about your use of the Service), and a personally signed statement from the Claimant themselves verifying the accuracy of the notice (a “Claimant Notice”).

You must send any Claimant Notice to Onsera Health by email to legal@onserahealth.com. Onsera Health will respond to any Claimant Notice by certified mail or email using the contact information you have provided to Onsera Health.

No arbitration demand (“Arbitration Demand”) may be filed or proceed before the Informal Resolution Period has concluded. If you or Onsera Health files an Arbitration Demand without complying with the requirements in this Section, the other party may seek relief from a court to enjoin such filing and for such other relief as the court deems proper. The prevailing party in any such action will be entitled to recover its costs and reasonable attorneys’ fees.

The applicable statutes of limitation will be tolled, and all deadlines associated with arbitration fees deferred, from the commencement of the Informal Resolution Period through the date when suit or arbitration may be filed under this Agreement.

‍
(c) Exceptions to Arbitration
‍
The following Disputes are not subject to the arbitration requirement above:

‍Small Claims Court. Either party may bring an individual action in small claims court for disputes within that court's jurisdiction, provided the action remains individual and is not brought as a Class Action (as defined in Section 11(d) below).

‍Injunctive Relief. Either party may seek injunctive or other equitable relief in court to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

‍Regulatory Matters. Nothing in this arbitration provision limits either party's right to file complaints with regulatory agencies or participate in regulatory investigations.

Disputes not brought in arbitration remain subject to this Agreement, including without limitation the governing law and venue requirements in Section 12.

‍
(d) Class Action Waiver
‍
AS BETWEEN YOU AND ONSERA HEALTH, EACH PARTY AGREES THAT THEY MAY BRING A DISPUTE AGAINST THE OTHER PARTY SOLELY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, MULTIPLE PLAINTIFF, OR SIMILAR PROCEEDING ("CLASS ACTION"). EACH PARTY AGREES THAT THEY WILL NOT PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE ACTION WITH RESPECT TO ANY DISPUTE.

Unless you and Onsera Health expressly agree otherwise in writing, an arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.

‍
(e) Severability and Survival
‍
Notwithstanding Section 12, if the Class Action Waiver is deemed invalid or unenforceable, such that any Disputes may proceed as part of a Class Action, then the entirety of this arbitration provision will be deemed invalid and unenforceable with regard to such Disputes, and such Disputes will be resolved in court. The litigation of those Disputes, however, will be stayed pending the outcome of any Disputes in arbitration.

‍
(f) Opt-Out Right
‍
You have the right to opt out of this arbitration requirement by sending written notice of your decision to opt out to legal@onserahealth.com within thirty (30) days after first becoming subject to this Agreement. To be effective, your opt-out notice must be sent on an individual basis and include your name, address, and a clear statement that you want to opt out of this arbitration requirement. If you opt out of this arbitration provision, all other parts of this Agreement, including without limitation the governing law and venue requirements in Section 12, will continue to apply to you. Opting out of this arbitration provision has no effect on any previous, other, or future arbitration agreements that you may have with us.

The Service is offered solely in the United States and may be accessed solely from the United States. If you choose to access the Services from or use the Services outside the United States, you do so on your own initiative and you are solely responsible for complying with applicable local laws in your country. To the extent permissible by law, Onsera Health accepts no responsibility or liability for any damage or loss caused by your accessing or use of the Services outside of the United States. You agree that the statutes and laws of the State of Delaware, without regard to any principles of conflicts of law, will apply to any and all matters relating to the use of the Service. Any dispute between Onsera Health and you related to this Agreement (other than any dispute resolved pursuant to Section 11) shall be resolved exclusively in and by the state and federal courts of the State of Delaware.

You may terminate your use of the Service at any time by notifying Us of your desire to opt out in the App. Onsera Health reserves the right to suspend or terminate Service for any reason it deems appropriate at any time, including, but not limited to, a belief that your conduct or your use of the Service violates any of these terms or applicable laws or is harmful to the interests of Onsera Health, its clients or any other users, your abusive, harassing, threatening or otherwise inappropriate behavior, or illegal or inappropriate conduct, such as falsifying information to receive Service. You are responsible for all transactions, fees, fines, losses, and other amounts owed to Us caused by you, or any action or inaction of any user whom you are responsible for, including any that are assessed or may arise after the termination of your account, and for any costs We may incur in the process of closing your account when terminated or suspended for cause. Onsera Health also may place limits on, modify, suspend, or terminate the Service generally, as it deems appropriate or in response to a legal or regulatory change, and may modify, suspend or terminate your use of the Service if you fail to comply with this Agreement. This suspension or termination may delete your information, files, and other previously available content except where prohibited by law. If Onsera Health terminates the Service or your use of the Onsera Health Service, these terms and conditions shall continue to be effective to the extent not otherwise prohibited by law.

This Agreement, along with the related Notice of Privacy Practices and Privacy Policy, is the entire agreement between you and Onsera Health related to the Service, replacing any prior agreements. If there is any conflict between this Agreement and a signed written agreement between you and Onsera Health related to the Service, this Agreement will control. If any provision of this Agreement is determined to be invalid, illegal, or unenforceable, the remaining provisions of the Agreement remain in full force, provided that the essential terms and conditions of this Agreement remain valid, binding and enforceable and the economic and legal substance of the transactions contemplated by the Agreement are materially preserved. You may not assign, transfer, or delegate any of your rights or obligations under these terms and conditions, without Our prior written consent. Onsera Health may assign, transfer, or delegate Our rights and obligations under these terms and conditions, in whole or in part, in Our sole discretion. The United States export control laws regulate the export and re-export of technology originating in the United States. This includes the electronic transmission of information and software to foreign countries and to certain foreign nationals. You agree to abide by these laws and their regulations. Nothing in this Agreement creates an agency, partnership, or joint venture. Failure to enforce any provision will not constitute a waiver of that provision.This Agreement shall be governed by the laws of the State of Illinois without regard to its conflicts of law principles.  The exclusive jurisdiction for any claims arising from or related to this Agreement or this website shall be the state and federal courts located in Chicago, Illinois.Should you purchase a service through Onsera, you agree to provide us with true, complete and correct credit information, that your credit card company will honor the charge you have placed against your account, that you will refrain from “charging back” the charge for any reason and that you will in fact pay for the service that you have ordered, including all applicable taxes.
‍