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Welcome Kit

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Your Onsera Devices Are Ready to Go

No setup. No Wi-Fi. No Bluetooth. No apps.

Your Withings devices arrive already connected to your Onsera program. Simply unpack them, turn them on, and start taking measurements.

That's it.

✓ No account to create
✓ No Bluetooth pairing
✓ No Wi-Fi connection
✓ No smartphone required

Getting Started

Body Pro 2 Smart Scale

Step 1

  • Remove the scale from the box.

Step 2

  • Pull the plastic battery tab from the bottom of the scale.
  • The screen will display setup messages while it connects to the cellular network. This may take a few minutes.

Step 3

  • Once the screen indicates it's ready, you're all set.

Take Your First Weigh-In

For the most accurate measurement:

  • Step onto the scale barefoot
  • Wear light clothing
  • Stand still until the measurement finishes
  • If arrows appear on the screen, gently shift your weight in the direction indicated
  • When complete, your name will appear on the display and your results will automatically be sent to your Onsera care team.

Blood Pressure Monitor

Your blood pressure monitor is also pre-configured.

  1. Remove it from the box.
  2. Place the cuff on your upper arm following the guide printed directly on the cuff.
  3. Press the Start button.
  4. Relax and remain still until your reading is complete.

Your measurement is automatically transmitted to your Onsera care team.

We Recommend

📍 Place your scale on a hard, flat surface (not carpet).

📍 Weigh yourself at approximately the same time each day for the most consistent results.

📍 Take your blood pressure while seated comfortably with both feet flat on the floor after resting for about five minutes.

Frequently Asked Questions

Do I need to pair my device with my phone?

No. Your devices connect automatically using built-in cellular service.

Do I need Wi-Fi?

No.

Do I need Bluetooth?

No.

Do I need to download an app?

No.

How do my readings get to my care team?

Your devices securely send your measurements over the cellular network automatically after each reading.

Need Help?

If your device isn't working as expected, contact the Onsera Care Team through your participant support resources and we'll be happy to help.

For participants only. This resource and welcome guide are intended solely for program participants and should not be shared, copied, or distributed externally.

Message your care team through in-app chat, call or email customer support at 1-855-9ONSERA or help@onserahealth.com
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